Whole machine warranty
1 year standard warranty for complete products.
After-sales Support
After-sales Support
Warranty policy, spare parts and technical support information for MIWIND buyers.
Warranty Policy
Clear warranty terms help distributors and project buyers plan long-term after-sales service.
Motor warranty
3 years warranty support for motor-related quality issues.
Warranty reserve support
1% warranty reserve can be discussed for channel cooperation and project orders.
Spare Parts & Replacement Components
MIWIND supports standard parts and customized replacement components to keep project service predictable.
Standard spare parts
Common replacement parts are prepared for air curtains, duct fans, exhaust fans, dehumidifiers and portable AC products.
Customized replacement components
Customized motors, panels, control parts and branding-related components can be coordinated for OEM and project orders.
Fast replacement support
The service team helps confirm model, voltage, application condition and part fit before shipment.
Support Documents
After-sales workflow, quality references and installation guidance are managed as backend download entries so distributors and project buyers can request the right support files from one maintained source.
MIWIND Company Profile
Company profile covering factory, product range and export cooperation details.
MIWIND Air Curtain Product Catalogue
Air curtain catalogue with model information and product selection references.
FAQ
Product usage, installation and after-sales questions are managed as FAQ entries in the backend.
What warranty does MIWIND provide?
MIWIND provides 1 year standard warranty for complete products and 3 years warranty support for motor-related quality issues. Buyers can confirm warranty reserve arrangements for distributor or project cooperation.
How should air curtain installation height be confirmed?
Confirm doorway width, installation height, indoor and outdoor conditions, voltage and traffic frequency before selecting an air curtain model. The MIWIND team can review these details before quotation.
Can MIWIND provide spare parts or replacement components?
Yes. MIWIND can support standard spare parts and customized replacement components for OEM and project orders after the exact model, voltage and application condition are confirmed.
How quickly can MIWIND prepare samples?
Selected standard samples can be prepared in about 3 days after model, voltage and branding details are confirmed. Customized samples depend on the exact product scope and packaging requirements.
What is the MOQ for standard MIWIND orders?
For standard air curtain cooperation, the site architecture source highlights MOQ 50 units as a practical reference. Final MOQ can still vary by model, branding scope and mixed-order plan.
Can MIWIND air curtains support long running hours?
The air curtain source brochure highlights copper-motor performance with up to 8000 hours of trouble-free continuous operation under the recommended application and maintenance conditions.
Need technical support?
Send model, quantity, installation height, voltage and project photos so the MIWIND team can respond with accurate support.
Contact SupportSupport Readiness Notes
Before a service request turns into a support ticket, buyers usually need to align documents, certification references, testing context and project details.
What documents can MIWIND provide for distributors?
MIWIND can provide catalogues, selection guides, technical references, certification files and company-profile material according to the product line, target market and project requirement.
Which certifications can MIWIND support for export projects?
Source materials reference CCC, CQC, ISO9001, CE, CB, RoHS, SGS, SASO, KC and INMETRO-related compliance support depending on the product line and destination-market requirement.
Can MIWIND air curtains support long running hours?
The air curtain source brochure highlights copper-motor performance with up to 8000 hours of trouble-free continuous operation under the recommended application and maintenance conditions.
How should air curtain installation height be confirmed?
Confirm doorway width, installation height, indoor and outdoor conditions, voltage and traffic frequency before selecting an air curtain model. The MIWIND team can review these details before quotation.
Service Planning FAQ
Document, delivery, certification and multi-function product questions are also maintained as backend FAQ entries so buyers can move from support content into the right follow-up request.
What documents can MIWIND provide for distributors?
MIWIND can provide catalogues, selection guides, technical references, certification files and company-profile material according to the product line, target market and project requirement.
What is the lead time for standard MIWIND orders?
Lead time depends on model, quantity, branding scope and current production scheduling. Standard orders can usually move faster once model details, voltage and required documents are confirmed.
Which certifications can MIWIND support for export projects?
Source materials reference CCC, CQC, ISO9001, CE, CB, RoHS, SGS, SASO, KC and INMETRO-related compliance support depending on the product line and destination-market requirement.
How should buyers compare ventilation fans and exhaust fans?
Buyers should compare whether the project needs fresh-air supply, targeted exhaust, balanced airflow, odor removal, noise control or duct-pressure support before selecting between ventilation fans and exhaust fans.