Support FAQ

Frequently Asked Questions

FAQ Topics

Managed answers for warranty, certification, installation and project-support topics.

Sampling Moq

Can MIWIND support air curtain OEM or bulk orders?

Yes. MIWIND can review air curtain OEM or bulk-order requests according to model range, voltage, branding, packaging and destination-market requirements before sample or production planning.

Sampling Moq

Can MIWIND support OEM branding and packaging?

Yes. MIWIND can coordinate logo, packaging, label and selected appearance customization for OEM and private-label cooperation after product scope and order details are confirmed.

Sampling Moq

How quickly can MIWIND prepare samples?

Selected standard samples can be prepared in about 3 days after model, voltage and branding details are confirmed. Customized samples depend on the exact product scope and packaging requirements.

Sampling Moq

What is the lead time for standard MIWIND orders?

Lead time depends on model, quantity, branding scope and current production scheduling. Standard orders can usually move faster once model details, voltage and required documents are confirmed.

Sampling Moq

What is the MOQ for standard MIWIND orders?

For standard air curtain cooperation, the site architecture source highlights MOQ 50 units as a practical reference. Final MOQ can still vary by model, branding scope and mixed-order plan.